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Your access to 7m777 and the services available under your account — including wallet transactions processed via Nagad or Upay — is governed by the terms set out on this page. Availability depends on your local law and eligible region, so read these conditions carefully before you proceed.
The legal terms that apply to your account are set by the platform operator and take effect the moment you complete registration and access the authenticated area of the site. These terms cover how we collect and hold account data, how we process wallet activity, and what conditions apply when you raise a dispute or request a policy review. Access to our services — including any transaction you initiate through Nagad, Upay or bKash — depends on your compliance with these terms and on whether your region falls within the eligible jurisdictions we support. We do not represent that access is lawful in every jurisdiction; confirming that is your responsibility under local law. Where local law places additional restrictions on account activity or on the use of particular payment rails, those restrictions take precedence over any platform-level default. This policy is updated periodically. When a material change is made, we publish a notice inside the member dashboard so you see it on your next login. Continued use of the account after that date indicates acceptance. If you have questions about how any clause applies to your Nagad or Upay wallet activity specifically, the policy support route in your account settings is the right place to start.
Wallet transactions via Nagad are processed under the payment terms shown in your account transaction log.
Upay activity is recorded at the point of confirmation and is subject to the same dispute process as other wallet rails.
bKash deposit records are visible in your account wallet history and fall under the same policy review procedures.
Access is conditional on your region meeting the eligibility criteria published in the terms. Local law governs where those criteria conflict.
Not every aspect of your interaction with this site falls under the same legal instrument. The table below separates the four areas this policy addresses — and one area it does not — so you can direct a question to the right channel without delay. Account access disputes and wallet transaction queries follow different resolution paths, and knowing which category your issue falls into makes the process faster for both sides.
Login conditions, authentication steps, and suspension or closure of your account are covered here. Access rights depend on ongoing compliance with these terms and on your region's eligibility status.
Deposits and withdrawals processed through Nagad, Upay or bKash are governed by this policy at the platform level. Payment-provider rules also apply and may differ; review both before raising a dispute.
Game content supplied by our studio partners — Pragmatic Play, CQ9, Bigtime Gaming and PlayStar — is subject to each provider's own content terms. Our policy covers how we present and gate that content, not the content rules themselves.
External links, payment processors and identity verification services operate under their own terms. We are not a party to those agreements and cannot resolve disputes that originate entirely within a third-party service.
This policy is not only a list of obligations — it also establishes what you can ask us to do on your behalf. You have a right to review the account data we hold, to request a correction if something in your record is inaccurate, and to ask how a specific clause applies to your situation. These are not theoretical options. Each one has a route inside your account settings or through the published support path. The most common action is reviewing your transaction history: your wallet log shows every Nagad, Upay and bKash movement attached to your account, with a timestamp and status. If a record looks wrong, you raise it through the account query form — not through the live chat, which is scoped to session issues. For broader policy questions, the policy contact route handles written requests and aims to provide a substantive response within the timeframe published in the support section of your dashboard.
Your full transaction log — including Nagad, Upay and bKash activity — is visible in the wallet section of your dashboard. No request is needed to access it.
If your registered name, contact number or payment details are incorrect, submit a correction request through the account settings form. Supporting documents may be required.
Written policy queries go through the dedicated support route listed in your account. This channel handles clause interpretation and jurisdiction questions that live chat cannot resolve.
If you believe a decision affecting your account was made inconsistently with these terms, you can request a formal review. The review timeline is published in the support dashboard.
Three contact paths are available for policy-related queries. Each is suited to a different type of question, so choosing the right one means your request reaches the team who can actually answer it. For anything affecting your account status or a transaction record, always include your registered account number and the date of the activity in question.
The written form in your account settings is the correct route for clause questions, correction requests and formal reviews. Attach any relevant transaction references when you submit.
Live chat handles active session issues and account access problems. It is not the right channel for policy interpretation or dispute escalation — use the form for those.
Policy updates and any material changes to these terms are published in the notice area of your authenticated dashboard. Check it on each login for the current version.
Responsible data handling sits at the centre of how we operate the platform. We retain account data for the period required to maintain the integrity of your transaction history and to meet the obligations set out in these terms. Cookie use is disclosed in the separate cookie notice accessible from the footer of every page.
Account and transaction data — including Nagad, Upay and bKash records — is retained for the period stated in our data retention schedule. You can request a copy through the policy support form.
We use functional and analytical cookies to keep your session stable and to understand how you navigate the platform. The full cookie list is in the footer notice, which you can review at any time.
Your account is protected through the authentication method you set at registration. If you suspect unauthorised access, use the account security section in settings immediately and notify support.
If you disagree with a policy change, you can raise a written objection before the change takes effect. The deadline and submission route are stated in each policy update notice in your dashboard.
The questions below cover what returning account holders ask most often about how this policy works in practice — from how access eligibility is determined to what happens when a transaction record needs correcting.
Access to our services depends on your local law and eligible region. These terms govern the platform's obligations, but they do not override local law. Confirm that your use of the account is lawful in your region before proceeding.
Your account dashboard retains a notice log that shows when each policy update was published. Your transaction timestamp, combined with that log, tells you which version of the terms applied at the time of your Nagad or Upay activity.
Open the account settings page and use the correction request form. Include the field that needs changing and the correct value. Supporting documents — such as a mobile wallet statement from bKash — may be required to verify the update.
Submit a written review request through the policy support form in your account. Include your account reference, the decision in question and the specific clause you believe was applied incorrectly. The review timeline is shown in the support section of your dashboard.
This policy governs how we present and gate game content, not the content rules set by studios such as Pragmatic Play, CQ9, Bigtime Gaming or PlayStar. Each studio's own terms apply to the content itself; we are not a party to those agreements.
A notice appears in the authenticated dashboard area when a material change is made. Continuing to use your account after the stated effective date means you accept the updated terms. Check the notice board on each login to stay current.